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AI-powered Oracle support advisor
TriageIQ intelligently manages your Oracle EBS support operations — from auto responses and guided resolution to SLA monitoring and continuous improvement, using historical ticket intelligence and Oracle domain knowledge.
Every ticket carries context the team has already earned — TriageIQ makes that history usable on the next one.
Automate. Augment. Accelerate.
Learn from the past. Solve faster.
Stay on track. Keep getting better.
From ticket creation to continuous improvement — automatically.
Raised by email or Jira and picked up automatically.
Categorizes the ticket and checks historical context.
Provides an instant answer or the next step to take.
Root cause, resolution path and relevant KB articles.
Monitors aging tickets and sends alerts before breach.
Identifies trends and recommends permanent fixes.
TriageIQ leverages the tools and knowledge sources your support team already uses.
Claude as the reasoning engine, n8n as the automation platform — enterprise-ready, scalable and configurable to your AMS processes.
Proven case 01
Repetitive queries answered automatically, so the support desk spends its time on the tickets that genuinely need an engineer.
Proven case 02
Historical ticket intelligence applied at intake, deflecting incidents that had already been solved once.
