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Taking Flight with a Next-Generation Air Booking Platform

From concept to take-off — building a scalable, secure and user-friendly air-ticket booking platform for IRCTC.

Client
IRCTC
Service Line
Application Development
Industry
Travel & Logistics
A passenger jet parked at an airport gate with a jet bridge

Objective

Build IRCTC’s air-ticket booking platform from the ground up — a fresh product designed to win business in an already crowded, highly competitive online travel market.

Key challenges

  1. 01Building a highly attractive booking platform from a blank slate, with no legacy foundation to build on.
  2. 02Needed strong appeal, ease of access and high SEO visibility to stand out against established competitors.
  3. 03A tight timeline to bring every plan, package and promotion into place and go live quickly.
A plane flying overhead against a blue sky

Our solution

  1. 01

    Platform

    Web & mobile booking, built fresh

    Built an attractive website and mobile application for end-to-end air travel booking.

  2. 02

    Experience

    Hassle-free browsing to checkout

    Delivered a hassle-free browsing experience spanning packages, plans, promotions and payments.

  3. 03

    Scale

    Built for heavy load

    Built a highly scalable and secure platform engineered for a smooth user experience under heavy load.

  4. 04

    Integrations

    One flow, many providers

    Integrated air booking, payment gateway and other third-party data providers into a single flow.

Technology stack

  • Angular
  • Springboot Java
  • Oracle Database
  • Weblogic as AS

Key outcomes

  1. 01

    +25% Revenue From Air Bookings

    IRCTC Air delivered +25% revenue from air bookings.

  2. 02

    Highly Scalable

    engineered to handle millions of hits a day without missing a beat.

  3. 03

    Integrated Systems

    integrated with multiple payment systems, promotional plans and third-party providers.

  4. 04

    Seamless Browsing Journey

    even at peak load, the application delivers a smooth, uninterrupted booking experience.